Implementation Associate

Summary:

The Implementation Associate role is a key part of Amtech’s Implementation Services team, supporting the delivery of our solutions for our customers. This is an entry-level position but targeted towards team members looking to quickly prove their value and progress into other roles within Amtech. This person will need to have in-depth product knowledge to consult with customers on how to best implement & configure our solutions. 

Team members must be comfortable working in a dynamic environment, with customers located in multiple geographies, and be willing to adjust schedules to meet the needs of the specific project. The team member will learn about the industry, the company, and our solutions over time but is expected to join us with a very high degree of proficiency with the Microsoft Office suite of products and have excellent communication skills.

Job Description:

• Work with other members of the Implementation Services team to successfully implement Amtech’s solutions for our customers.
• Support customer implementation activities such as requirements gathering, creation of documentation, testing, and training as dictated by the scope of a project.
• Assist in the development of presentations and proposals for purposes of delivery to customers and/or internal stakeholders.
• Support organizational initiatives of Amtech including sales cycle support, practice aid development, and improving operating procedures.
• Have an extensive understanding of the capabilities and functionality of Amtech’s solutions.
• Maintain an average of utilization level of 80% or greater.

Skills:

• Extremely proficient with Microsoft Word, PowerPoint, and Excel
• Excellent organization, time management, and written & verbal communication skills
• Capable of succeeding in an entrepreneurial environment
• Highly effective working in cross-functional teams
• Responsive to customer’s needs
• Self-motivated and energetic
• Comfortable and capable multi-tasking
• Interested in moving up in the organization

Skills:

• Bachelor's degree

Equal Opportunity:  Amtech Software is proud to be an Equal Employment Opportunity Employer.  We follow a policy of equality and inclusion in all aspects of employment including employment policies, practices, hiring, performance management, promotions, discipline, and termination.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.