EnCore Quality
Quality Management Built for Corrugated Sheet Plants, Box Plants, and Folding Carton Operations
Stop Paying for Quality Problems Your System Couldn't Catch in Time
Every re-run costs you material, machine time, and margin. Every chargeback damages a customer relationship. When quality lives in spreadsheets and email threads, separate from production, jobs, and inventory, problems surface after the job ships, not while there’s still time to act.
EnCore Quality connects quality tracking directly to the jobs, orders, machines, and shifts running your plant, so your team catches issues earlier, closes the loop faster, and stops the same problems from showing up shift after shift.
Quality Processes Shouldn’t Cost You Production Time or Customers
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Connected to production, not alongside it
Quality events are linked directly to jobs, orders, inventory, and the floor, not logged separately in a standalone system after the fact. -
Faster from detection to corrective action
Cut the lag between when a problem is found and when it’s assigned, escalated, and resolved, by machine, shift, or operator. -
Accountability that sticks
Structured workflows, automated notifications, and documented ownership mean problems don’t get dropped between departments. Trusted by corrugated sheet plants, box plants, and folding carton operations running EnCore ERP across North America.
Most Quality Problems Start Long Before the Complaint Arrives
In a fast-moving corrugated or folding carton plant, quality failures rarely happen all at once. They build. A calibration drifts. A liner substitution goes unrecorded. Print registration is off by a fraction. Nobody flags it until the customer calls. By then, the job has shipped. The chargeback lands. The re-run hits your schedule.
Here’s What Makes It Worse:
Issues Buried in Email and Spreadsheets
Quality problems get reported through channels that aren’t connected to the job, the machine, or the shift, so the paper trail is incomplete by the time anyone investigates.
Problems Found After the Job Closes
Flute crush, caliper variation, print defects, ECT failures, your team discovers them when the customer does, not during production when there’s still time to act.
Root Causes Never Get Closed Out
Without a structured corrective action process tied to specific jobs, machines, and materials, the same issues recur shift after shift across your converting lines.
Quality and Production Run in Parallel, Not Together
When your quality management system doesn’t talk to your ERP, your plant manager is working from two different pictures of what’s happening on the floor.
Quality Management Built into Your Production Environment, Not Bolted On
EnCore Quality connects NCR, RGA, and CAPA workflows directly to the jobs, orders, inventory, and production data already running in EnCore ERP. There’s no separate system to log into, no manual re-entry, and no gap between what happened on the floor and what’s documented.
Real-Time Quality Tracking
Monitor quality events by job, machine, shift, or operator, directly from the floor. When something goes wrong on the corrugator or a converting line, it’s captured in context, not reconstructed later.
CAPA Management
Assign ownership, set deadlines, track progress, and close corrective actions with documented accountability, so your plant manager knows what’s been resolved and what’s still open.
Root Cause Visibility
Identify recurring quality issues across materials, machines, vendors, and processes. See patterns before they become chargebacks or re-runs.
Automated Alerts
Notify the right people the moment a quality condition is flagged, by machine, shift, or severity, without relying on someone to make a phone call or send an email.
Integrated Workflow Routing
Move approvals, escalations, and corrective actions faster through your operations and customer service teams. No handoff falls through the cracks.
Customer and Inventory Alignment
Connect customer complaints, return authorizations, and affected inventory back to the original job record and production activity in one system.
This is quality management software for corrugated and folding carton operations, built around how your plant actually runs, not how a generic QMS assumes it does.
Streamline the Entire Quality Resolution Process
Non-Conformance Requests (NCR)
- Linked directly to jobs, production orders, and inventory records
- Tied to the machine, shift, and operator where the issue occurred
- Structured routing and approval workflows with full audit trail
- Faster escalation before product moves further through production or ships
Returned Goods Authorization (RGA)
- Multi-level approval workflows tied to customer accounts and job history
- Quarantine inventory visibility to stop affected material from re-entering production
- Customer return tracking with full traceability back to original production records
- Supports chargeback documentation and resolution
Corrective and Preventive Actions (CAPA)
- Connected directly to NCR and RGA workflows, no manual linking
- Accountability tracked by owner, deadline, and status
- Pattern detection across recurring issues by machine, material, vendor, or process
- Documented follow-through that closes the loop on root causes
What Changes When Quality Is Connected to Production
What Your Operations Team Actually Needs: Accountability, Not More Reports
There’s no shortage of data in a corrugated plant. The problem is that quality data lives somewhere else, disconnected from the jobs running on your floor.
Compliance Management
Maintain consistent quality documentation across shifts, lines, and customer specifications, so you’re audit-ready without scrambling.
Trend Tracking
Spot recurring issues by product, customer, shift, machine, or material before they compound into a customer escalation or a costly re-run.
Root Cause Analysis
Find the operational patterns driving repeat defects, caliper variation, print registration, ECT failures, adhesive issues, and close them out with documented corrective action.
Service-Level Alerts
Keep your plant manager, operations lead, and customer service team in sync when quality exceptions occur, without relying on manual communication chains.
Quarantine Management
Stop affected inventory from moving into production or out the door. Flag material by job, lot, or location before a bad load ships.
Process Improvement
Close the gap between when an issue is detected and when it’s resolved, shift by shift, not week by week.
Connected to the Systems Running Your Plant
EnCore Quality isn’t a standalone QMS. It’s an extension of EnCore ERP, which means quality data lives in the same environment as your scheduling, production, inventory, shipping, and financials.
Supports manufacturers building connected corrugated ERP software environments where quality, production, and margin data work together.
Built for Corrugated Sheet Plants, Box Plants, and Folding Carton Operations
Rush orders. Tight lead times. Material variability. Spec changes mid-run. Customer portals that log every deviation.
In corrugated and folding carton manufacturing, quality issues don’t just cost you a re-run. They cost you the customer relationship. EnCore Quality is built for the pace and complexity of these plants, connected to production execution, not running alongside it.
If you’re evaluating corrugated ERP software, corrugated manufacturing software, folding carton manufacturing software, or ERP software for packaging companies with integrated quality management, EnCore Quality is designed to meet those requirements within a single operational system.
What Better Quality
Management Delivers
Fewer re-runs
Catch recurring defects, flute crush, print variation, caliper drift, earlier in production, before they make it into finished goods or out the door.
Faster corrective action
Cut the time from issue detection to assigned CAPA with automated routing and clear ownership.
Less chargeback exposure
Document quality events, corrective actions, and resolution history so you have a defensible record when customers escalate.
Stronger customer confidence
Respond faster, close issues completely, and show customers a documented quality process, not just an apology.
Better shift-to-shift accountability
Your plant manager and head of operations can see open quality issues, CAPA status, and recurring patterns in real time, not at the end of the week.
Margin you stop giving back
Every re-run, chargeback, and waste-generating defect comes out of margin. Better quality control protects it.
Built for manufacturers using corrugated quality management software and connected packaging ERP systems who need quality accountability that keeps pace with production.
Stop Managing Quality in a System That Doesn’t Talk to Your Plant
EnCore Quality gives corrugated sheet plants, box plants, and folding carton operations a connected quality management system built directly into EnCore ERP, so your team catches issues earlier, closes corrective actions faster, and stops the same problems from recurring shift after shift.
Quality management for packaging operations that runs where your plant does.
