Get what you need, when you need it

As part of the software investment, Amtech customers have access to our Application Support team, who continually seek to provide the most accurate, knowledgeable and efficient answers to your questions.​

Customers can also take advantage of an extensive library of knowledge articles through Amtech Engage, allowing you find answers on your own.

Elevated support to assist your complex business

For businesses looking for an elevated support experience, Platinum Software Support is the right solution. Platinum Software Support provides Amtech customers engagement meant to generate conversations and subsequent actions for how best to align Amtech Software functionality with a customer’s business direction and strategy. With regular meetings, reporting, workflow reviews, quarterly training, and priority programming, your organization will be better prepared to fully leverage all the Amtech Software solutions as intended.​

Contact your Account Manager or our Application Support team if you’d like to further explore our Platinum Support offering.

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Manage your cases

Have a question? Explore our knowledge base to view support articles, documents, and more.

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Call Application Support

Application Support:
215-639-5878

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Stay up-to-date

Check out our patches and fixes resource to search our technical support and troubleshooting resources

View Releases & Fixes