Leveraging Real-Time Visibility and Integrated Workflow Automation a custom corrugated packaging manufacturer streamlined quoting, production, and order management through a single unified system.

About the Company

Wisconsin Green is a custom corrugated packaging manufacturer based in West Bend, Wisconsin. The company serves a diverse customer base, ranging from small local businesses to large national accounts. With highly customized jobs requiring unique specifications, materials, and production setups, Wisconsin Green operates in a fast-paced environment where accuracy, efficiency, and coordination across departments are critical to success.

 

Challenge

As a custom packaging manufacturer, Wisconsin Green manages complex, highly variable jobs, each with different materials, inks, tooling, and production requirements. This variability created several operational challenges:

 

  • Ensuring accurate cost estimation before quoting jobs
  • Managing disconnected workflows across departments
  • Maintaining consistent, up-to-date job specifications
  • Reducing errors caused by miscommunication or outdated information
  • Coordinating production, customer service, and accounting processes efficiently

 

Without a fully integrated system, maintaining visibility and alignment across quoting, order processing, production, and invoicing was difficult and impacted both efficiency and customer responsiveness.

 

Solution

Wisconsin Green implemented Amtech’s Encore ERP platform as a centralized system to manage operations from initial quote through final invoicing.

 

Encore enables the team to:

  • Accurately estimate jobs using real-time inputs such as machine speeds, labor, material costs, and overhead
  • Manage order processing, purchasing, and tooling through a unified workflow
  • Store detailed job specifications, including customer-specific requirements and historical pricing data
  • Provide real-time visibility across all departments using a single shared platform
  • Integrate directly with production equipment, including their VAP conveyor system, to automate execution on the shop floor

“Encore does everything for estimating. It gives us the true cost… we know how it’s going to affect our business operations before we can give a quote to a customer.”
— Nicole Laubenstein, Safety Coordinator & Production Assistant

The system also simplifies day-to-day tasks for teams like customer service and purchasing:

“It’s very easy… you book an order and then click a buyout screen and it creates a PO for you.”
— Stephanie Staub, Customer Service Representative

 

Benefits & Impact

By centralizing operations within Encore, Wisconsin Green has achieved greater efficiency, accuracy, and cross-functional alignment across the business.

 

End-to-End Operational Control
Encore supports the entire workflow—from quoting to production to invoicing—ensuring consistency and continuity across all stages of the business.

“It runs everything from our production to our shipping to our customer service to our accounting.”
— Nicole Laubenstein

 

Real-Time Visibility Across Departments
All teams operate from the same system, enabling instant access to shared data and reducing communication gaps.

  • Improved coordination between customer service, production, and accounting
  • Immediate visibility into changes or updates
  • Stronger alignment across departments

Reduced Errors and Improved Accuracy
A single source of truth ensures that everyone is working with the same information, minimizing costly mistakes.

  • Fewer discrepancies between quoting, production, and invoicing
  • Consistent, up-to-date job specifications
  • Improved confidence in pricing and execution

Streamlined Order Processing and Procurement
Automation simplifies transitions between steps, reducing manual effort and accelerating workflows.

  • Faster order entry and PO creation
  • Easy access to historical quotes and specifications
  • Simplified updates to pricing and CAD files

Enhanced Production Efficiency Through Integration
Integration with shop floor systems enables automated execution based on job specifications.

  • Automated banding and handling through VAP system integration
  • Accurate transfer of unit dimensions, strap patterns, and production details
  • Reduced manual input on the production floor

Centralized Knowledge and Traceability
Encore serves as a comprehensive system of record for all job-related data.

“It’s kind of like a little Bible for booking an order.”
— Stephanie Staub

 

Future Plans

Wisconsin Green continues to expand its use of Encore to further optimize operations and strengthen cross-department collaboration.

 

Key areas of focus include:

  • Leveraging ongoing support programs like Platinum Support to refine workflows and resolve process challenges
  • Continuing to improve communication between departments through enhanced system utilization
  • Identifying additional opportunities to automate processes and reduce manual intervention
  • Expanding integration between systems to further streamline production and fulfillment

“Having a system that’s designed directly for our industry helps us run everything efficiently—from quoting all the way to invoicing the customer.”
— Nicole Laubenstein

 

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