ABOUT THE COMPANY
Apple Corrugated is a custom corrugated box manufacturer founded in 1983 by former International Paper executives. Based in Texas, the company serves the wider Dallas-Fort Worth region and beyond, including out-of-state and international shipments via freight forwarders. Their operations extensively use Amtech’s Encore ERP to manage production and logistics.
CHALLENGE
Apple Corrugated needed to ensure their technology strategy protected them against threats such as malware and environmental disasters. A third-party backup solution had underwhelming customer support and failed to establish trust that proprietary data and business continuity would be secured. With critical systems at stake, including ERP and customer order processing, leaders at Apple Corrugated sought a more robust and responsive solution.
SOLUTION
Apple Corrugated implemented Amtech’s Backup and Restore service, which offers:
- Fully automatic backups: Nightly image-based backups with 30-day rolling retention.
- Secure storage: Ensures data is protected from local disasters and virtual attacks.
- Expert support: Amtech engineers assist with restoration and system restore.
- Fast Restore: Rapid restoration of the Amtech environment.
- Peace of mind: Daily monitoring and notifications ensure backup success.
BENEFITS & IMPACT
With Amtech, Apple Corrugated has successfully recovered from two ransomware attacks and a catastrophic server room flood. Operations were restored within a day of the attacks without paying ransoms. “It enables me to sleep a whole lot better at night knowing that you’re there to hold my hand in the event of a crisis,” said Marcus Bush, VP of Apple Corrugated. The human support and technical expertise provided by Amtech proved invaluable, ensuring minimal downtime and preserving customer relationships.
CONCLUSION
Amtech’s Backup and Restore service has become a critical part of Apple Corrugated’s resilience strategy. With secure, reliable backups and expert support, the company is prepared for the unexpected and confident in its ability to maintain operations no matter the challenge.
