ABOUT THE CUSTOMER

The Watershed Group is a premier supplier of promotional products and marketing services, committed to helping brands make a lasting impression. With a reputation for excellence, the company provides high-quality, customized solutions that enable businesses to enhance their branding and visibility. Their diverse range of offerings includes corporate giveaways, branded packaging, and promotional merchandise tailored to meet the unique needs of their clients.

Founded in 1992 with a mission to bridge the gap between creativity and production, The Watershed Group partners with industry leaders to ensure top-tier quality and innovation in their product line. Their success is built on strong supplier relationships, a dedication to customer satisfaction, and a commitment to staying ahead of industry trends. With a focus on efficiency and quality, they continuously seek new ways to improve their operations and deliver superior products to their customers.

Challenges

As a company that thrives on customization and branding excellence, The Watershed Group needed a highly efficient, automated solution for label production that could meet the growing demand for premium-quality promotional labels. However, they faced several key challenges:

  • Manual and Time-Consuming Processes – Their previous label ordering and management system was inefficient, requiring extensive manual input and slowing down production workflows.
  • Inconsistent Label Supply – Without a streamlined solution, managing label orders and ensuring consistent supply proved difficult, causing potential delays in product fulfillment.
  • Lack of Visibility and Integration – The company needed a centralized system that could provide real-time visibility into order status, inventory, and production, enabling them to make informed business decisions.

Solution

To overcome these challenges, The Watershed Group turned to Amtech and its industry-leading ERP software for label converters, Label Traxx. This powerful solution provided the automation, efficiency, and control they needed to streamline their label production process.

The implementation of Label Traxx enabled:

  • Automated Label Ordering and Management – Eliminating manual workflows and reducing the time spent on order processing.
  • Seamless Integration with Existing Systems – Ensuring a smooth transition and improving overall operational efficiency.
  • Real-Time Tracking and Reporting – Providing visibility into label orders, production status, and inventory management.

By leveraging Label Traxx, The Watershed Group transformed its label production from a labor-intensive process into a seamless, automated system that increased efficiency and reduced errors.

Benefits and Impact

Since implementing Label Traxx, The Watershed Group has experienced significant improvements across multiple areas of its business:

  • Increased Efficiency – The automation of label ordering and tracking has reduced processing time, enabling faster turnaround times.
  • Consistent and Reliable Label Supply – Ensuring that high-quality labels are always available when needed, preventing delays in product fulfillment.
  • Enhanced Accuracy and Reduced Errors – With automated workflows, the risk of manual mistakes has significantly decreased.
  • Improved Customer Satisfaction – Faster and more efficient production allows the company to meet customer expectations with ease.
  • Stronger Competitive Edge – By optimizing operations, The Watershed Group can better serve its clients and maintain a leadership position in the promotional products industry.

Future Plans

Looking ahead, The Watershed Group aims to continue optimizing its operations by exploring additional features and integrations within Label Traxx. They are also considering incorporating sustainable labeling solutions, expanding their customization capabilities, and leveraging data-driven insights to further refine their production process.

With Amtech’s Label Traxx at the core of their operations, The Watershed Group is well-positioned to drive continued growth, efficiency, and innovation in the promotional products market.

 

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