ABOUT THE CUSTOMER
Complete Design & Packaging (CDP) is “on a mission to create better packaging and display solutions.” Based in Concord, NC with 200+ employees, CDP designs and manufactures custom corrugated packaging and displays. Their high-velocity printing delivers high-quality, unique designs with a commitment to investing in the latest technology to give their packaging a competitive edge.
CDP seeks to cultivate brand excellence and foster a community of innovators who positively impact one another. Through creative packaging and display solutions, they create a unique experience for all customers.
CHALLENGE
The planning department at CDP faced several key challenges: the lack of ability to quickly make proactive decisions, lack of real-time visibility into an adjusting schedule, and single points of failures. CDP needed to have confidence in quickly determining operational needs based on best available data, while requiring little manual intervention or adjustments to an already “committed” schedule. They lacked visibility into real-time machine capacity, which is crucial for effective planning and resource allocation. They were dealing with data silos, which hindered their ability to access and utilize data from various sources or departments within the organization.
CDP’s main objective was to increase machine capacity, reduce unnecessary administrative tasks, and capture real-time data through scheduling automation. To achieve this, they were seeking to optimize their planning department by implementing an innovative, cutting-edge software solution. This is where Amtech Software’s Advanced Planning Board (APB) solution came to address the challenges CDP was facing.
SOLUTION
Advanced Planning Board (APB) is an automated, web-based planning system that seamlessly integrates with Amtech’s Encore Enterprise Resource Planning (ERP). APB empowers end users with the confidence needed to make quick and accurate decisions that have a positive impact on the business, provides real-time visibility into day-to-day operational needs, and eliminates the unnecessary administrative time spent gathering data from disparate sources. APB’s intelligent, self-learning automation restores confidence for users to reliably streamline processes, empowering them to prioritize high-value goals and objectives.
CDP loves APB’s user-friendly and clear user interface. Enhanced modules allow users to view capacity charts and Key Performance Indicators (KPI) dashboards in one glance. This provides added visibility in a customizable date range for full plant awareness without impacting the current schedule. Trust in the automation was a key component for CDP. Their users can now quickly provide due dates and accept expedited orders using the machine capacity dashboard, review a full audit trail of an order or a task of an order for both QA and process improvement purposes, and review plant floor feedback and a newly updated schedule all in one easy to use system.
RESULTS
CDP quickly realized the benefits of APB’s automated functionality, which improved manufacturing efficiency and overall productivity. The application’s reliability and results boosted CDP’s confidence. The most significant Return on Investment (ROI) for CDP is the ability to accept, approve, and schedule orders efficiently with minimal administrative back-and-forth between departments while optimizing individual machine and facility-wide efficiency. APB provides users with extensive data and insights into current and historical trends, making it a robust scheduling solution that has surpassed CDP’s expectations.
• Hold vendors accountable by comparing actual basis weight to mill-stated standards of paper caliper and lineal feet.
• Improve efficiency with real-time, precise data views into operational performance.
• Provide a stop gap measure during receiving to quarantine non-conforming rolls.