ABOUT THE COMPANY

TLF Graphics is a specialty graphics company that has served upstate New York with industrial labeling, product decorations, retail signage, and labeling systems for over 45 years. They have demonstrated their commitment to producing high quality print products under demanding timelines through ISO 9001 certification and lean manufacturing principles. Since 1999, the industry-specific capabilities in Label Traxx ERP have managed key business functions efficiently and effectively, including:

  • Cost estimating and quoting
  • Order entry and processing
  • Inventory tracking and raw material management
  • Shipping and order fulfillment
  • Invoicing and financial reporting

In 2024 alone, TLF Graphics used Label Traxx to facilitate 34,500 order entries and generate nearly 15,000 estimates.

 

CHALLENGE

As operations scaled, the company faced increasing complexity in managing thousands of transactions across estimating, order entry, and invoicing. Manual processes led to:

  • Slower job turnaround times
  • Higher risk of errors and rework
  • Limited visibility into real-time job status
  • Inefficient workflows that consumed hundreds of hours annually

SOLUTION

To address these challenges, the company implemented automation integrated with Label Traxx, focusing on:

  • Custom Reporting for better insights
  • Automated Order Entry to reduce manual data input
  • Accounts Payable and Receivable Automation for streamlined financial processes

BENEFIT & IMPACT

The automation journey delivered measurable results:

  • Over 450 hours being saved annually in finance and CSR
  • Of the total hours, Order Entry automation resulted in over a 90% success rate for 4,175 orders
  • AP Invoice Performance: 93.01% success rate for 1,760 invoices, saving 54+ hours
  • Reduced manual errors and improved consistency across production
  • Faster turnaround times and enhanced customer satisfaction

 

CONCLUSION

Modernization is not a one-time event—it’s a journey. Automation techniques evolve and require continuous care and iteration. By combining Label Traxx with automation, the company has created a scalable, efficient, and connected ecosystem that supports sustainable growth.

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