ABOUT THE COMPANY

Acme Corrugated Box Co., Inc. is a third generation, family-owned, corrugated packaging manufacturer, located in Hatboro, PA and servicing PA, NJ, DE, MD. Known for innovation and operational efficiency, Acme has long relied on Amtech Software’s EnCore ERP to manage its business processes. Acme was an early adopter of Beyond Limits’ DocLink solution to handle their accounts receivable invoices and delivery receipts. In recent years, the company integrated the DocLink solution to modernize its document management for accounts payable to improve workflow automation and reduce paper-based inefficiencies.

 

CHALLENGE

Before implementing DocLink, Acme faced significant inefficiencies related to document storage, retrieval, and approvals. Filing cabinets dominated office space, and employees spent time manually scanning, emailing, and tracking paper documents. The accounts payable and receivable teams struggled with slow approvals and delayed invoicing, often requiring physical signatures or manually attaching proofs of delivery for customers. As Mike Sagel, Project Leader at Acme, noted, “It was kind of an insane amount of filing cabinets… watching people walk over, retrieve things, trying to get that information to the customers.”

SOLUTION

Acme implemented DocLink, tightly integrated with Amtech’s EnCore ERP system. The rollout included:

  • Automated AR and AP workflows for invoice creation, delivery, and payment approvals
  • SmartForms Toolkit for capturing standardized internal requests and forms
  • OCR and AI capabilities for scanning, indexing, and routing documents automatically
  • Mobile access for offsite approval and real-time retrieval of documents
  • Paperless document repository eliminating the need for physical storage and enabling seamless access from anywhere in the organization

Andrew Wood, Partner Director at Beyond Limits, emphasized the value: “DocLink acts as an intelligent document hub… any changes made in DocLink are reflected inside the ERP as well. Our synchronicity with the Amtech system is one of our biggest advantages.”

BENEFITS & IMPACT

The integration of DocLink with EnCore ERP has delivered measurable value across Acme Corrugated’s operations. What began as an effort to eliminate paper and streamline document storage has evolved into a powerful automation platform that touches nearly every department. By digitizing workflows, accelerating approvals, and improving access to critical documents, Acme has reduced manual effort, improved accuracy, and enhanced customer responsiveness. The following are the specific areas where Doclink’s integration to EnCore has improved operations at the company:

Paper Reduction: Nearly all physical document handling has been eliminated

Efficiency Gains: Over 75% of vendor invoices are now processed automatically via OCR, with plans to increase that using Smart Capture

Improved Cash Flow: Invoices and proofs of deliveries are emailed simultaneously, speeding up collections and reducing payment delays

Workflow Automation: 28+ defined workflows now manage approvals, customer/vendor onboarding, purchase orders, credit memos, and more

Remote Accessibility: Users can retrieve and approve documents on-the-go via mobile devices and VPN access

“We’ve been able to grow our business every year without needing to grow our accounting team,” said Mike Sagel. “DocLink just streamlines everything—it’s fast, efficient, and easy for anyone to learn.”

“Acme has always been innovative and focused on improving productivity—not just in the plant, but across the office as well. Their use of DocLink shows how powerful the platform can be when fully integrated with EnCore. It’s not just about eliminating paper—it’s about transforming how work gets done.”
— Eric Nolan, Senior Vice President of Strategic Development, Amtech Software

 

FUTURE PLANS

Acme plans to expand DocLink usage into its maintenance department, using it to store and search machine manuals and parts documentation through embedded text search. They are also preparing to implement the Smart Capture module to eliminate the final 25% of manual AP entries, further reducing errors and improving processing speed.

 

CONCLUSION

DocLink has become a transformative platform at Acme Corrugated, helping the company scale operations, reduce overhead, and future-proof its business. Tight integration with EnCore ERP ensures seamless, automated workflows across departments—from finance to production to maintenance—while enabling rapid response to customer needs and internal process improvements.

“DocLink isn’t just a tool for us—it’s a platform. It’s helped us centralize everything and make our workflows faster and smarter,” said Mike Sagel.

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