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ONSITE SOFTWARE TRAINING

Amtech’s on-site training offers customers education on a complete suite of applications. From on-site training for a single module to an entire ERP implementation, Amtech’s flexibility in scheduling enables our customers to choose the criterion and timing that meets their needs.

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Software Training
Improve Product Knowledge
Drive Best Practices Across Your Organization
Staff Software Training
Improve Employee Retention
Provide Them the Knowledge to Perform Their Job
Amtech Training
Increase Profitability
By Making Your Employees More Productive

Train Your Staff-Leverage Your Investment

Amtech Software Training

TRAINING AREAS

  • Customer Service
  • Forecast
  • Job Approval
  • Purchase Orders
  • Returned Goods Authorization
  • Delivery
  • Plant Data Entry
  • Smart Plan
  • TopGun
  • Accounts Payable
  • Accounts Receivable 
  • General Ledger
  • Invoicing
  • Job Costing
  • Sales Analysis
  • Time Accounting

Improve Knowledge-Run Your Business Better

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Customer Service

Customer Service training will help your company gain a deeper understanding of our most powerful module, enabling quick response within customer service. Training ranges from beginner tasks including finding customer information, managing customer requests and navigating screens to advanced reporting and analyzing the tools available for customer service managers to effectively run their department. Upon completion of this training you will ensure your customers are getting answers to their questions quickly and accurately.

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Forecast

Forecast training will teach you to tightly manage your finished goods inventory production and Just-in- Time (JIT) programs. We will show you how the tool takes into account customer projections of usage, historical usage, component usage in sets, etc., to help you drive down on-hand inventory, while maintaining adequate coverage.

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Job Approval

Job approvals training teaches users how to create and leverage user-defined approvals for use in spec maintenance, order entry, and scheduling. Our analysts will show you the difference between a one-time and a recurring approval and how to automatically create approvals for newly entered orders. Topics covered also include how to delegate responsibility for job approvals to different departments and keep the communication about the status of approvals up to date across your enterprise.

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Inventory

Inventory training will encompass the features in EnCore/Imaginera that allow you to control your inventory. We preview the latest methods to get a quick and accurate accounting of your inventory quantities and costs including cycle counting, physical, inventory valuation, and WIP. We will demonstrate why inventory reporting and valuation is so important to your bottom line and discuss how cost estimating plays an important role in your inventory valuation. We will show you the different ways to set up EnCore/Imaginera and the reports you can use to manage your business.

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Table Maintenance

Table maintenance training will highlight the importance for maintaining and updating the system tables that house the information that appears in the drop-down boxes throughout the EnCore/Imaginera system. We will help you understand and maintain these tables to ensure all users are accessing the most up to date and accurate information possible. We will review the status of all the various check flags and explain what each of these flags control and how it can be applied to daily operations. Our goal is to allow you to immediately take advantage of new functionality, while maintaining the accuracy of your data.

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Physical Count

EnCore/Imaginera's Physical Count training will help you speed up the process of inventory reconciliation and valuation and show how the program directly links with our Physical.exe program so you can take inventory directly from your fork truck units or smaller hand held units. Whether or not you have barcode scanning units, Physical Count training can make your physical inventories much smoother. We will also discuss the impact of Vendor Managed Inventory.

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Purchase Order

Purchase Order training includes a system overview from Raw Material allocations and PO Requisitions through receiving to purchasing reports. You will develop a broad understanding of Purchasing and the tables connected and utilized in Purchasing Management.

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Returned Goods Authorization

Our RGA training takes you through using EnCore/Imaginera to track complaints and customer returns. Our goal is to make sure you understand how to best use the link between credits and your inventory and discover how to track and analyze the costs of reworking and replacing products sold to your customers.

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Delivery

Learn directly from our staff how to use our unsurpassed Delivery module, starting with shipment planning. This module tracks all your orders and releases from start to finish and updates the shipping manager with order status and complete order information. We will review all of the many powerful reports to use in planning meetings to best utilize your trailers.  The Delivery module also includes functionality to transfer, receive, and track shipments. Whether you use Top Gun or not, this training can help you fully utilize the Delivery module on a daily basis.

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Plant Data Entry

Plant data reporting is more than just accumulating time against your machines and orders. Our training will show you how fully implementing this module will assist in inventory management, production cost analysis and customer service. We will also demonstrate proper Production Efficiency and Utilization Reporting by Department, Machine, Crew, and Shift.

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Smart Plan

Our Smart Plan training walks you through using Smart Plan and its many great features. We'll show you the connection when used alongside RPM at the machine centers. We demonstrate how live data can be at your command from viewing the machine schedule you set up as well as viewing exactly what is currently running and the completion status. Our goal is to train you to make decisions immediately based on real-time data and be prepared to react to situations as they happen.

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Top Gun

Our Top Gun training takes you through one of our most exciting tools for your plant as we show you how to use Top Gun for daily inventory and warehouse processes. You will walk away from this training with a real appreciation of how Top Gun will handle your forklift driver's ability to see information as it happens and when he/she needs it. We will discuss cycle counts and how they become a regular process for you to maintain accurate inventories while reducing the time to take physical inventories.

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Accounts Payable

Training for Accounts Payable includes setting up vendors, terms codes, cycles, and posting period setup as well as reviewing the configuration options. The user will also learn how to enter miscellaneous invoices as well as vouchering vendor invoices against purchase order receipts. Training will also include writing checks, reviewing A/P various reports, and understanding how the Accounts Payable module updates the General Ledger.

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Accounts Receivable

When training in the Accounts Receivable module, the user will learn how to post all types of cash received including cash from customers, cash received in advance of shipment, and miscellaneous cash not related to customers. The user will also learn how to write off and/or adjust customer balances as well as offsetting credit memos against outstanding invoices.

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General Ledger

During our General Ledger training, the user will learn how to create general journal entries,  allocation entries, and various financial statement formats to produce custom financial statements. Particular attention will be given to the various reports that can be run to analyze detail data or provide to auditors. The user will also learn how to set up budgets, create general ledger account codes, and posting periods. Month-end and year-end processes will also be covered.

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Invoicing

Our training on the Invoicing module walks through the setup of customer preferences (by item, PO, BOL, etc.), reprinting via fax directly from the PC, and creating auto email invoices reduce paper and speed up payment cycles. We will also show you how to consolidate CSR activities, cross route and pull plant specific costs in multi-plant environments.

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Job Costing

Our Job Costing training will give you a feel for making decisions for current and future cost models. We will then help you understand profitability by job and machine utilization for future investments. By the completion of the training you will have the ability to see the job transactions taking place daily and make decisions before your costs soar.

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Sales Analysis

During our Sales Analysis training, we review reports for different measures of profitability. Our intent is providing users an understanding of how these reports can aid you to accurately analyze and build your business successfully. By doing so, you will better identify trends and allow you to make more informed decisions.

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Time Accounting

Time Accounting training will provide you a broader understanding on how to retrieve employee information that allow managers and supervisors to determine how employees are deployed. While on-site we will demonstrate the latest way to clock your employees in and out using Time Accounting to speed up the process. We will also show you how to avoid employees from clocking in for each other and save correction time when reviewing data, and to automate payroll processing to outside payroll services or internal payroll processing.

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