Amtech's new Quality extension enhances the management of the current quality process by taking a simple complaint, request for credit, or returned goods andexpediting resolution with an integrated CAPA management. Once turned on, the module is easily accessed from new buttons within core EnCore screens, and can be accessed by most users including customer, ship-to-order, inventory item, spec and PDE screens.
Amtech's new Quality extension provides quality managers with powerful tools to analyze and improve their quality performance, including a quick graphical overview based on current process status. Plus, all entries into the Quality system are written to a log which can be queried, printed or exported to Excel for further manipulation.Request a Demo today
Amtech's new Quality extension is everything that we needed it to be. The roll out went smoothly and our end-users are thrilled with the type of information they are able to track and pull and how easy it is to us. The workflow flow from entering a customer complaint to resolving it has improved our PRR process substantially. This improvement has resulted in our quality team to respond quicker to our customer’s needs and is helping to prevent the same issues from reoccurring.Mike Lennox, Corporate MIS Manager – Jamestown Container